Vickie Milazzo Institute, Medical-Legal Consulting Institute, Inc. (collectively or individually referred to as the “Institute”) and the National Alliance of Certified Legal Nurse Consultants (NACLNC®) respect your concerns about privacy. As we continue to develop this website and implement new technologies, our Privacy Policy will evolve. We encourage you to refer to this Privacy Policy frequently in order to stay informed of our most current policy. The Institute reserves the right to amend or change this Privacy Policy at the Institute’s sole discretion at any time, or from time to time, without prior notice. Any changes in this Privacy Policy will be posted on this page.

This Privacy Policy discloses the privacy practices for NACLNCdirectory.org and notifies you:

  • What personally identifiable information of yours the Institute and any third parties collect.

  • How the information is used.

  • With whom the information may be shared.

  • What choices you have regarding collection, use and distribution of the information.

  • What security procedures are in place to protect against the loss, misuse or alteration of information under the Institute’s control.

  • How you can correct any inaccuracies in your information.

  • How you will learn about changes in this policy.

  • How to contact us with questions or concern.

What Information We Collect

The Institute collects information about its NACLNC® members, visitors to its NACLNCdirectory.org website, and NACLNCdirectory.org Member Users in different ways for different purposes, each of which is discussed below:

  1. NACLNC® Members and NACLNCdirectory.org Member Users: The information you provide if you complete a transaction, either by shopping cart, phone, email, mail or fax, includes general facts necessary for the Institute to process your order. This includes, but is not limited to, your name, mailing and shipping addresses, telephone numbers, credit card number and email address. All of this information is stored in a secure location separate and distinct from this website.

    In addition, after becoming a CLNC® consultant or to become a Member User of the NACLNCdirectory.org website, you may choose to provide further information that you and the Institute both deem necessary to increase your marketing potential to prospective attorney-clients. This information includes, but is not limited to, certain demographic information such as credentials, nursing specialties, website address, etc. Please note that as an NACLNC® member, you must opt in to the Directory to have your information displayed to any visitor or Member User on the NACLNCdirectory.org website.

    The information you provide if you register to receive email from the Institute includes your name and email address. The Institute uses this information only to respond to your messages and to send informational emails. This information may be shared to facilitate delivery of the above. You should expect to receive no more than a maximum of twenty informational emails per month from the Institute. 

    To be removed from the Institute’s email database use the “Unsubscribe” link included at the bottom of any such email or send an email to [email protected] with the word "REMOVE" in the subject line of the email.

    In the event you have signed up with FeedBlitz to receive email updates regarding Vickie’s Legal Nurse Consultant Blog, you will need to use the “Click here to safely unsubscribe” link included at the bottom of all FeedBlitz email in order to be removed from the FeedBlitz email database.

    The information you provide if you register to receive informational mailings from the Institute consists of your name, mailing address, telephone numbers and may include your email address. The Institute uses this information only to respond to your submissions or to send you the Institute’s informational mailings. As covered in the “How Your Information Is Shared” section below, the Institute does not make our mailing list available to outside companies.

  2. Support Information: Information you send us via the Support link is used solely to identify you to the Institute and to aid us in answering your questions. Unless you request otherwise, the Institute does not use the information you provide for any purpose other than answering your inquiries.

  3. "Tell an Attorney About This Directory" Information: If you use the Institute’s referral or "Tell an Attorney About This Directory" service to inform an attorney about the NACLNC® Online Directory, we ask you for the attorney’s name and email address. We automatically send the attorney a one-time email inviting them to visit the NACLNCdirectory.org website. We collect and temporarily store this information solely for the purpose of sending the attorney this one-time email. The attorney will not be added to the Institute’s database and will not receive any further email from the Institute, unless they request otherwise.

  4. Cookies: The Institute uses cookies on its website. A cookie is a piece of data stored on the user’s hard drive containing information about the user. Using a cookie while on our website is in no way linked to any personally identifiable information, and a visitor may use our website even if the visitor rejects the cookie. The Institute uses these cookies to understand how our visitors and Member Users use our website, to analyze trends and to administer and improve the website.

    As a Member User of the NACLNCdirectory.org website, you may choose to store a cookie on your hard drive. This cookie in cooperation with your web browser may eliminate the need to remember your username and password when you log in to the NACLNCdirectory.org website on return visits. If you reject this cookie, you will have to manually re-enter your username and password each time you enter the NACLNCdirectory.org website, but otherwise, you will not notice any difference in our website.
  1. Links: Any links or bookmarks that connect this website to any other website or webpage are provided as a courtesy to the users of this website. The Institute assumes no liability or responsibility for the content, accuracy, completeness or compliance with applicable federal, state, local or international laws regarding any content appearing on any such linked or bookmarked website. The Institute is not responsible for the creation and administration of privacy policies of other websites. We recommend that you be aware when you leave our website and that you read the privacy statements of each and every website you visit that collects personally identifiable information.

  2. End-User License Agreement/Terms of Use: Your use of this NACLNCdirectory.org website or any of the Institute’s proprietary websites, constitutes an acceptance of the Institute’s End-User License Agreement/Terms of Use (EULA). If you do not agree you must leave this site now.

What Information Our ISP and Servers Collect

The Institute’s ISP and servers automatically gather information about the areas you visit on our website, as well as referring URLs, IP addresses, ISPs, domains or other similar information routinely collected by ISPs as "traffic data" from log files. This information is retained by the Institute’s ISP and servers and is disclosed only to the Institute.

How Your Information Is Used

In addition to the uses noted above, the Institute makes the following uses of your personally identifiable information:

The Institute records information regarding the types of products and services you purchase from the Institute online, by mail order or telephone order, or at Institute events. The Institute uses this information to develop statistics to help us determine what sorts of products and services are most useful to our visitors and Member Users. We also use this information to make offers to you for other products or services we believe you may find useful.

Certain pages within the Institute’s secure shopping cart may be "framed" within a webpage that has the look and feel of the Institute’s website but is in fact hosted on a secure server by an agent of the Institute. Any personal information collected on those pages is only collected for the purpose of completing a purchase as part of the secure shopping process. This information is directed to the Institute and is not shared by the agent collecting the information for the Institute.

Certain pages within the Institute’s Online Educational Programs may be "framed" within a page that has the look and feel of the Institute's site but is in fact hosted on a secure server by a third-party service provider of the Institute. Any personal information collected or stored in that process is only done so for the purpose of allowing you to complete the Institute’s Online Educational Programs as part of the educational process. This information is directed to the Institute and is not shared by the provider collecting such for the Institute.

The Institute uses the information generated from traffic data, log files and navigational data in an aggregated form to understand how our visitors and Member Users use our website, to analyze trends, and to administer and improve the website. The Institute does not track where you go once you leave the NACLNCdirectory.org website.

How Your Information Is Shared

The Institute does not, and will not, disclose any private communications directed to the Institute or to the website, including email or other communications to the Institute, except with the express permission of the author. Please be aware that any comments posted to Vickie’s Legal Nurse Consultant Blog are available to any reader.

The only exceptions to the above policies are as follows:

The Institute will disclose such information: (1) to comply with valid legal processes issued by a court of competent jurisdiction, such as search warrants, subpoenas or court orders, (2) to protect the Institute’s rights and property, or (3) during emergencies when we believe physical safety is at risk.

In the event of a sale or transfer of ownership of the Institute, or of a substantial portion of its assets, customer information, including personal information, will be transferred to the acquiring entity. In the event of any such transfer, the Institute will, to the extent allowed by any agreements relating to such transfer, notify you in accordance with the "Notification of Changes" provisions below.

Your Choices Regarding Your Information

You may choose not to receive marketing offers and other communications from the Institute or its designated third parties.

To be removed from the email database once you have begun receiving informational emails from the Institute, use the "Unsubscribe" link included at the bottom of all emails to opt out of receiving such informational emails or send an email to [email protected] with the word “REMOVE” in the subject line of the email.

In the event you have signed up with FeedBlitz to receive email updates regarding Vickie’s Legal Nurse Consultant Blog, you will need to use the “Click here to safely unsubscribe” link included at the bottom of all FeedBlitz email in order to be removed from the FeedBlitz email database.

To discontinue receiving informational mail from the Institute do one of the following:

  • Call the Institute at 800.880.0944.

  • Send an email stating your request to [email protected] Be sure to include your name, email address and U.S. postal mailing address.

  • Send a letter including the same information to the Institute at 5615 Kirby Drive, Suite 425, Houston, TX 77005-2448.

We will do our best to comply with your request. Please note that many promotions and mailings from the Institute are completed well in advance, so you may continue to receive some mailings after you ask us to stop mailing to you. We appreciate your patience in giving us time to carry out your request.

What Security Procedures Are in Place

Each of the Institute’s employees must comply with the Institute’s Privacy Policy. Only authorized employees and agents of the Institute are permitted access to your personal information, and such access is limited by need. All employees and agents of the Institute are required to acknowledge that they understand and will comply with the Institute’s Privacy Policy. Employees and agents of the Institute who violate our Privacy Policy are subject to disciplinary action, up to and including termination.

The Institute uses state-of-the-art technology to keep your personal information as secure as possible both online and offline. The Institute uses the industry’s highest standard of positive identification technology and data encryption to ensure that your online purchasing experience is safe and secure. Security measures are triggered automatically when you enter our shopping cart. Your order will be submitted only if your computer and our server are communicating in a secure mode.

Before your order and personal information are transmitted to the Institute, your browser will make a positive identification that communication is being conducted with the Institute’s servers. Only upon authentication of a secure connection to the Institute’s servers will your order be processed online. This authentication by your browser takes place when you enter the shopping cart, before your order is actually submitted to the Institute. While certain Web browsers are on a secure page, the lock icon at the bottom of the screen appears locked, as opposed to unlocked (or open).

We also use the industry’s most stringent security technology to encrypt sensitive information, including your contact information and credit card number. Your encrypted information is automatically transferred via a secure connection to a secure server that is not accessible to anyone online. Your order is then processed internally; no one except our Institute order processors will have access to your information.

None of our visitors or Member Users has ever reported fraudulent use of a credit card as a result of purchases made on this website or from the Institute. In the event that your credit card is used to make an online purchase without your authorization and your credit card issuer holds you liable, the Institute will reimburse you for the liability you incur for unauthorized use, up to a maximum of fifty dollars ($50). You must notify your credit card issuer of the unauthorized use in accordance with its reporting rules and procedures in order to qualify for this protection. Our customer service representatives will do all they can to resolve such situations quickly with the least amount of inconvenience to you. If you prefer to complete an order by phone rather than online, please call us at 800.880.0944 between 8:30am and 4:30pm Central Standard Time.

How to Update or Correct Your Information

If you wish to confirm or update the validity of the information you provided when you became a Member User, simply log in to the NACLNCdirectory.org website and update your information. Member Users go to My Information. You may also call the Institute at 800.880.0944 during the Institute’s regular business hours. An Institute representative will be happy to assist you in reviewing, updating and confirming your information.

Third-Party Service Providers

The Institute uses a third-party service provider to provide the platform for the Institute’s Online Educational Programs. Use of the Institute’s Online Educational Programs will require the Institute to share simple registration and contact information, such as your name, company name, address, phone number, and email address, but not financial or credit card information with such third party. If you choose to purchase additional resources and/or other educational programs from and through said third-party provider (and not the Institute), you may be asked for a credit card or other information at that time and the Institute recommends that you read the privacy policy for such provider at the time of purchase.

How You Will Learn About Changes in This Policy

This Privacy Policy is effective as of January 12, 2017. Our business changes constantly. Our Privacy Policy will change also, and information collected through this website is subject to the Privacy Policy in effect at the time the information is collected (unless you consent otherwise as to information related to you). You are advised to check this web page (or such other page accessible by clicking on the Privacy Policy link in the footer of this website) to see recent changes. Vickie Milazzo Institute, Medical-Legal Consulting Institute, Inc. and the National Alliance of Certified Legal Nurse Consultants will notify users of any changes to this Privacy Policy by posting the version of the Privacy Policy containing such changes on this web page (or such other page accessible by clicking the Privacy Policy link in the footer of this website) and your continued use of this website on or after such date will constitute acceptance of, and agreement to be bound by, those changes.

How to Contact Us with Questions or Concerns

If you have any questions regarding this Privacy Policy, please address them to the Institute in writing at the following addresses:

Email: [email protected]  

Mail:
NACLNC® Online Directory
Vickie Milazzo Institute
5615 Kirby Drive, Suite 425
Houston, Texas 77005-2448





NACLNC® members display this seal to let you know that they belong to the world's leading association of legal nurse consultants.